Returns & Exchanges

We understand that some shoe purchases don't quite work out and may need to be returned or exchanged. At Runner's Den, we strive to make that process as easy & seamless for you as possible.If you are unhappy with your purchase, and it is in new condition, you are eligible for a full refund, less a $7.95 pre-paid shipping label which can be printed below. You may always return your new items in-store at $0 cost, and will be issued a full refund in the original form of payment.

If you are looking to return an item that has been used, no sweat as you will receive a full refund in the form of a Store Credit that can be used on any future purchases. 

For In-Store Returns & Exchanges, please visit us at:

Runner's Den

6505 N 16th St. Phoenix, AZ 85016

For Online Returns & Exchanges, please use the form below to submit your request.